Privacy Policy for Athena Mobile

Last updated: 02/03/2026
Operated by: Sophia High School, London, United Kingdom

1. Introduction

Athena Mobile (“the App”) is an application provided by Sophia High School, located in London, United Kingdom. This Privacy Policy explains how we collect, use, store, and protect personal information when students, parents, guardians, and staff use the App.

We are committed to safeguarding the privacy and security of all users and comply with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

By using Athena Mobile, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to support school communication, learning, and administrative functions.

2.1 Information You Provide

• Student name, class, and school ID
• Parent/guardian contact details
• Login credentials (username, email)
• Messages or communications sent through the App
• Uploaded assignments or documents

2.2 Information Collected Automatically

• Device information (model, operating system, unique device identifiers)
• Usage data (features accessed, time spent in the App)
• Log data (IP address, crash reports, performance data)

2.3 Sensitive Information

If the App handles sensitive data (e.g., health notes, learning support information), it is processed strictly for educational and safeguarding purposes and only with appropriate legal bases.

3. How We Use Your Information

We use personal information to:

• Provide access to school services and learning tools
• Facilitate communication between school, students, and parents
• Manage attendance, assignments, and school activities
• Improve App performance and user experience
• Ensure safety, security, and compliance with school policies

We do not use personal data for marketing or advertising.

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Public task: delivering education and school services
• Contract: providing access to the App and its features
• Consent: when required for optional features
• Legitimate interests: improving App functionality and security
• Legal obligation: safeguarding and regulatory compliance

5. Sharing Your Information

We may share information only when necessary and only with:

• School staff for educational and administrative purposes
• Service providers who support the App (e.g., hosting, analytics)
• Authorities when required by law (e.g., safeguarding, legal requests)

We never sell or rent personal information to third parties.

All third‑party providers are required to comply with UK GDPR and maintain strict confidentiality.

6. Data Storage and Security

We implement technical and organisational measures to protect personal data, including:

• Encrypted data transmission
• Secure servers and access controls
• Regular security audits

Data is stored in the UK or in regions compliant with UK GDPR adequacy requirements.

7. Children’s Privacy

Athena Mobile is used by students, including minors. Sophia High School ensures:

• Data is collected only for educational purposes
• Parents/guardians are informed of data practices
• No advertising or profiling of children
• Compliance with UK safeguarding standards

8. Data Retention

We retain personal data only as long as necessary for educational and administrative purposes. When data is no longer required, it is securely deleted in accordance with school policies.

9. Your Rights

Under UK GDPR, users (or parents/guardians on behalf of minors) have the right to:

• Access their personal data
• Request correction of inaccurate data
• Request deletion where appropriate
• Object to or restrict processing
• Request data portability

To exercise these rights, contact us using the details below.

10. Third‑Party Services

The App may integrate with trusted educational platforms or cloud services. These services have their own privacy policies, and we ensure they meet UK GDPR standards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and updated with a new “Last updated” date.

12. Contact Us

For questions, concerns, or data requests, please contact:

Sophia High School
London, United Kingdom
Email: alberto.iglesias@sophia.app
Phone: +44 7931 704 670